Frequently Asked Questions
Everything you need to know about shopping with Salts Mill Shop.
What are your standard shipping times and costs?
We offer standard shipping within 3-5 business days. Shipping costs are calculated at checkout based on your location and the weight of your order, with free shipping available on orders over $75.
What is your return policy?
We accept returns on most items within 30 days of purchase, provided they are in their original, unused condition. Please contact our support team to initiate a return authorization.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we ship to a select list of international destinations. Please check our shipping page for a full list of supported countries and applicable customs fees.
Are the products at Salts Mill Shop ethically sourced?
Yes, we pride ourselves on partnering with suppliers who adhere to high ethical standards and sustainable manufacturing practices to ensure the best quality for our customers.